Shipping & Cancellations

Non-prescription lenses orders, including jewellery:
US 5-8 working days
UK 4-7 calendar days
Germany France Ireland 4-8 calendar days
Other Countries in EU 7-11 working Days
Australia 8-12 working Days
Canada 7-10 working Days
Taiwan 7-9 calendar days
South Korea 7-13 calendar days
Singapore 4-6 calendar days
Japan 3-8 calendar days

Prescription lenses order takes 12-15 business days.

With our regional shipping, you don’t have to wait to get your Donahughs.

Need to make a change?
You may update your shipping address or cancel your order free of charge within 24 hours of purchase. After that, once your order is in transit, any change or cancellation request will incur a $7.50 processing fee.